Terms & Conditions
1. About Us
Formal Clause
Creations by J9 is a digital content business, a subsidiary of Itonga Consulting Corp, a company registered in Panama. Our products are created by Janine Jefferies. We operate worldwide online.
Official contact:
- Email: janine@creationsbyj9.com
Plain-English
We're a digital content business run by Janine and part of Itonga Consulting Corp (Panama), working online with customers all over the globe. You can reach us by email.
2. Products We Provide
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We create digital content, which is currently sold as printed books through Amazon (fulfilled by Amazon KDP). We may offer downloadable digital content in future. Purchases are completed on Amazon and are subject to Amazon's terms. Use of a product is subject to the licence in Section 6. Future offerings may include other products. Our books for children are intended to be bought by parents or guardians.
Plain-English
We make books and other digital content, currently sold as printed books through Amazon. Our children's books are meant to be bought by parents or guardians.
3. Payments
Formal Clause
Purchases are completed at the checkout of the retailer you buy from, and that retailer's payment terms apply. Taxes (VAT/GST) will be charged where legally required. Full payment is due in advance unless otherwise agreed in writing.
Plain-English
You pay through the checkout of the retailer you buy from. Taxes may apply depending on your country.
4. Refunds
Formal Clause
Purchases are made on Amazon, so returns and refunds follow Amazon's own policies. This does not affect any legal rights you have as a consumer in your country.
Plain-English
Because you buy through Amazon, returns and refunds follow Amazon's policies. Your legal consumer rights are not affected.
5. Community Conduct
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This is a respectful space. No abusive, offensive, or harassing behaviour is tolerated. Customers must be respectful, understanding, and seek clarification politely. We may terminate services immediately for breaches without refund.
Plain-English
Be kind and respectful. Rudeness and abuse won't be tolerated.
6. Intellectual Property & Licence
Formal Clause
All content, materials, and products are protected by copyright and remain the property of Creations by J9. When you buy one of our products (a book, or digital content if we offer it) you receive a personal, non-transferable licence to use it for your own personal, non-commercial purposes only. You may not copy, scan, reproduce, resell, distribute, or share its pages or files without permission. Small excerpts may be shared with prior consent, proper attribution, and without changing context. We may share our own intellectual property through publications, marketing, or collaborations at our discretion.
Plain-English
Our content is ours. Your purchase lets you use the product yourself. Ask before sharing, give credit, and don't resell or redistribute it.
7. Disclaimers
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The content on this website and in our products is provided for general information and creative use. We do not promise or guarantee any particular outcome or result from using it. It is not professional, legal, financial or medical advice. Products are provided as described, and you are responsible for your own decisions in using them. We link to other websites and platforms for convenience and do not control or endorse them.
Plain-English
Our products are for your use and creativity. We can't promise particular results, and you choose what to do with them.
8. Limitation of Liability
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Our liability is limited to the total amount paid by you for the relevant product. We are not liable for indirect or consequential losses. Nothing in these terms limits or excludes our liability for death or personal injury caused by our negligence, for fraud, or for anything else the law does not allow us to limit.
Plain-English
If something goes wrong, the most we'll ever owe you is what you paid us.
9. Privacy & Cookies
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We collect and use personal data in line with our Privacy Policy (https://creationsbyj9.com/privacy-policy/). By using our services, you consent to this. We use cookies for functionality; you may refuse them, but some features may be affected.
Plain-English
We keep your information safe. Cookies help the site work — you can block them, but things might not work as well.
10. Changes to These Terms
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We may update these Terms at any time, posting the revised version on our website. Continued use means acceptance of the changes.
Plain-English
If we change the rules, we'll post the new ones. Keep using the site and you're agreeing to them.
11. Dispute Resolution
Formal Clause
Disputes will first be resolved through mediation or arbitration. If unresolved, they will be handled under the laws and courts of Panama, unless required otherwise by law.
Plain-English
If there's a disagreement, we'll try to talk it out first. If that fails, the law of the place stated above applies.